| | | As we wrap up 2025, it feels like the pace of workplace change has never been faster. New tools, new expectations, new ways of working—yet what most teams seem to be looking for right now isn’t more features, but more clarity. They want technology that cuts through the noise instead of adding to it. That’s the thread connecting this month’s updates. Zoho Assist earning Customers’ Choice recognition by Gartner again (fourth year in a row) is a small reminder of how heavily businesses now lean on solutions they can trust. Our State of CLM report shows how thousands of legal teams worldwide are reshaping their processes to keep up with an evolving compliance landscape and the rise of AI. And with Zoho Directory 2.0, the focus is simply on helping IT teams make everyday security and user management easier to handle. Different functions, different goals—but all in the same spirit of thoughtfully building business software to simplify your work. Moving into the year’s final stretch, here’s hoping these stories spark ideas, curiosity, or even just a moment of reflection on how far we’ve all come.
|  | Until next time, Sudharshan and the Zoho team | | | | | | Putting context at the center with
Zoho One 25 |  | As teams navigate faster and more complex workflows, Zoho One 25 centers on a simple idea: bring the right context to the right moment. The new admin, user, and security enhancements, layered with AI, help teams stay aligned and in control. With Dashboard 2.0, a refreshed UI, and stronger centralization, it’s a steady, practical step forward for how organizations work today. | | | | | | | | | | Bringing documents and tasks closer | | | | Smoother steps across forms and events | |  | Zoho Forms has brought in coupon support for Stripe Checkout, making payments more flexible. Behind the scenes, invisible security checks like reCAPTCHA v3 and Cloudflare Turnstile help keep spam at bay. |  | Meanwhile, event organizers also get a few upgrades in Zoho Backstage. Ticket Waitlists now keep interest alive even after an event fills up, and exhibitor management expands with unlimited listings and a Pro tier for more engaging experiences. | | | | | Helping businesses connect with their customers | |  | Loyalty programs got a boost with Zoho Thrive. Free Shipping Rewards, 'beat your purchase' challenges, and simple social handle collection helps teams keep interactions relevant without adding extra work. |  | For support teams, Zoho SalesIQ’s mobile SDK, Mobilisten, brings in-app voice calls to iOS and Android apps, making it easier for users to reach support without switching from what they’re doing. | | | | That’s all for this edition. As the year winds down, we’re grateful for every review, nudge, and story you’ve shared with us. If anything’s on your mind, hit reply—we’re always listening. May the year ahead surprise you in the best ways! | | | | | 979 Springdale Rd, Suite 123,
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